Double-click the installation file to extract its contents. Copy the folder that contains Cleanwipe. Double-click Cleanwipe. Accept the license agreement, and then click Next. Select the Symantec products you want to remove, and then click Next twice.
When the tool finishes running, you may be prompted to restart the computer. After the computer restarts, CleanWipe reopens and continues to run. Click Next. Click Finish. It is possible to remove specific components from a Symantec Endpoint Protection client without the need to fully uninstall and reinstall.
The Symantec Endpoint Protection Manager uninstall is fairly straightforward and should be done on a per-manager basis. The following table lists topics that are related to this process. Sometimes the recommended and preferred methods for uninstalling Symantec Endpoint Protection fail or do not work as expected.
Removing the Symantec Endpoint Protection client from Mac computers requires different methods and tools. The RemoveSymantecMacFiles utility will remove all files and folders related to the Mac client install. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience. Uninstall Symantec Endpoint Protection. Endpoint Protection. Uninstall options include: Client uninstall including remote uninstalling of large groups Removing specific client components Symantec Endpoint Protect Manager SEPM uninstall What to do when conventional uninstall methods fail Mac client uninstall Client uninstall Here are the recommended methods for uninstalling the Symantec Endpoint Protection client.
Uninstall for a small group of clients For small numbers of clients, use the standard Windows uninstall method.
Uninstall for a large group of clients When accessing each client physically is not practical, there are many ways to automate the process. After that, type in the new uninstall password then re-enter the new password in the next field.
Now click save. The updated uninstall password will go down to all agents with a good status. If the agent is disconnect and unable to connect it will keep the old uninstall password. Next click the Troubleshoot button and select "Disable Uninstall Password". Support has additional tools and resources to help remove agents that will not uninstall using the above method. Contact support for further assistance and reference this knowledge base article. As an alternative solution, the agent can also be deactivated.
This will stop the services and the agent machine can be used as though the agent was not installed and no policies will be enforced. This option can temporarily stop the agent until the machine is restarted, or permanently shut down the agent by stopping the service and setting it to manual.
See also: DLP Agent installation general overview.
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