Without initial investments, they help you get an overall outlook of the development project. Also, they help you launch the software within the desired time frame. BPO companies with enough experience will have the ability to understand your specific requirement and bring custom results.
It helps to bring uniqueness to your software that helps you meet business purposes. The best software development company will perform their task as a team instead of dealing with it single-handedly. Developing an MVP or a fully functional app may require teamwork. It enables to have multiple quality checks and analyses. Instead of providing office space or having personal communications, custom software development can operate remotely with outsourcing.
It makes the process intact when unexpected events like a natural calamity or a disease outbreak. Relying upon an outsourcing partner for embedded software development is effective than hiring someone. It saves time, effort, and money related to making the staff identify and resolve the issue.
Also, outsourcing gives room to reject the existing partner and pick a better one with less hassle. Hiring someone to handle your software development requirement means sharing the responsibility equally with the trusted partner. The only challenge here is to find the most reliable partner to which you can hand over the project and your confidential information.
Some projects may need more time and money investments, but some may do not. In this case, in-house software development may face challenges as it operates with constant rules and aims. On the other hand, embedded software development with an outsourcing firm offers more flexibility to act according to specific requirements. Before hiring someone, you must identify the nature of work to get done. The best software development company identifies whether you need to develop an app, software for data management, or even system integration and reduces your efforts on it.
For any of these cases, outsourcing firms will have experts to meet the requirements. It works with Agile teams to provide services throughout the entire software development life cycle SDLC. It describes its expertise and provides an overview of some of its high-profile and other clients per domain. The company employs experienced software developers, designers and project managers along with top product experts.
It aims to do so by updating existing business platforms using reliable business back-end support and helping traditional business systems transform to the digital world. Its website clearly states its vision, its offers, the technology it uses and the possibility for student training. In the software development services industry, the product is the service. This means that the real question here is: what makes one service provider different from another?
The location country of the service provider is also an important factor. Although price is often not the most important selection criterion for software development services, it has to be right and competitive. The price for software development services is influenced by technological requirements, skill levels, complexity of the project, length of the contract and other requirements written in the Service Level Agreement SLA.
Your offer should include the price, with your hourly rates and an honest estimation of the number of hours you expect to work on the project. You also have to choose a price model for your product or service. The most common price model for software development services is a Fixed-Price Contract. This is an all-inclusive offer, where clients are billed based on pre-defined in the SLA milestones.
It is impossible to make an exact price breakdown. First of all, software development projects are so diverse that there is no single price breakdown that suits all or even most projects. Secondly, it requires so much estimating and unforeseen elements that even the process itself is an estimation. Software development projects change frequently, which raises other questions about scope definition, change management and acceptance, for example.
Also, if the project uses Agile, there is no pre-determined specification, which makes estimation a big challenge. What is clear however, is that, if you focus on a niche or non-commodity market, European buyers are often less price-sensitive. Share this on:. Entering the European market for software development services. Last updated: 02 March Takes 34 minutes to read.
Contents of this page What requirements must software development services comply with to be allowed on the European market? Through what channels can you get software development services on the European market? What competition do you face on the European software development services outsourcing market?
What are the prices for software development services outsourcing? Tips: Read more about the legal protection of computer programs on the website of the European Commission.
Check the exact regulations in your European target market. Although they are generally the same, there could be minor differences. Check the ePing website for an overview of country-specific measures that affect trade and differ from the international standards. You can also subscribe to receive alerts called ePing alerts that might be relevant for your product or service.
Pay attention to copyright and infringement the act of breaking or disobeying the contract clauses in the contracts you sign with European buyers. Be aware of what data you store and where, to be able to comply with potential consumer requests. Audit your current data to determine whether they are GDPR compliant. What data do you have, where and why? Did you or your client obtain explicit consent to use the data for this specific purpose? Set up clear consent request forms and privacy policies that inform customers how you process their personal data.
Keep records of your obtained consent. Tips: Read more about digital privacy on the website of the European Commission. This is also where you can keep up to date on the reforms of the European ePrivacy rules. Keep track of the latest legal requirements drawn up by the European Commission. They have dedicated a section of their website to their policy on the market for software development.
Tips: Make sure you have effective security processes and systems in place, from business continuity and disaster recovery to virus protection.
Ask your buyer to what extent they require you to implement a security management system like the ISO standard. Tips: Show that you are a professional company by having good references, obtaining relevant industry certification, responding quickly, communicating regularly, offering constant quality, complying with contractual agreements and having a good and stable management team to lead the outsourcing project. If you specialise in particular sectors, or aim to do so, find out which certifications are relevant.
When considering a particular quality certification, ask yourself 3 questions before working out the details: is it good for my company?
Is it good for my clients? Does it have marketing value? Check if you can apply for financial support to achieve quality certification. Tips: Clearly communicate your commitment to CSR in your marketing activities. Also, show that you care about your impact on society and the environment by implementing your own CSR policy. It can be a unique selling point USP when your buyer has to select a provider. Look at examples of small software companies engaging in CSR. For example, Telit has a Modern Slavery Statement at the bottom of their website, which means that you can see it on every page.
Consult the ITC Sustainability Map for a full overview of certification schemes addressing sustainability in the IT outsourcing sector. Tips: Stay up to date on the latest software technologies in the market. Learn more about Agile methodologies, for example via the annual State of Agile report.
Familiarise yourself with Scrum, for example via a high-quality training programme. You could also apply for internationally accepted personal Scrum certification. Provide references, testimonials and examples of recent work, preferably on your website, as European companies often require proof of your technical skills.
Tip: Check which sector-specific standards or codes are available for your specific product for example, by asking your sector association or your buyer and to what extent your buyers want you to implement them. Tips: Monitor developments within the European software development market that are relevant for your company by conducting Google searches that combine your software product with a particular niche market. Research the end-market segment that you want to focus on. This allows you to effectively market your company.
If your software development service is a relative commodity, you should focus on a niche market. Tips: Attend leading online and offline European trade fairs to meet competitors and potential customers. Do your homework and select events that fit your profile well. Create a list of relevant events using trade event directories, such as 10Times , Expo Database and UK Exhibitions , and update this list regularly.
If you specialise in a particular industry, you can also use associations for those specific niches, such as the Association of British HealthTech Industries.
Use outsourcing associations to find potential customers, such as the Global Sourcing Association , the German Outsourcing Association and Sourcing Nederland. Tips: When contracting an intermediary, involve a good lawyer who knows the applicable law of the country where the intermediary resides and has previous experience with this type of contracting.
Pay special attention to exit clauses, success criteria, deliverables and payments. Try to avoid limitations to your marketing coverage and activities in your contracts. Some food for thought: although convenient, your uncle who lives in Germany might not be the best intermediary for your company. You should also be cautious if intermediaries want to work for you part-time besides their regular job, because they are often so busy that they do not deliver.
Tips: Be aware that establishing a local sales office will be very costly and you will need to have a strong financial position. Look for alternatives to lower your costs, such as business incubators or government incentives to bring your business to a particular country or region.
Tips: Look for potential leads in the field of software development on online outsourcing marketplaces. UpWork and Freelancer are interesting for freelancers or really small companies. Combine offline and online promotion channels to develop as many contacts as possible.
Use professional and other social media platforms as a marketing tool to reach potential customers. LinkedIn can be particularly useful for making initial contacts and conducting market research.
Have a professional, high-quality company website, where you can present full, accurate and up-to-date details of your offering at low cost.
Make it compatible with mobile devices and invest in Search Engine Marketing and Search Engine Optimisation, so potential customers can easily find you online. Tips: Compete on the quality of your services, rather than just on costs.
Visit the websites of IT outsourcing associations and software development associations in particular, to get a better understanding of competing countries. Tips: Use the services of your national export promotion agency and actively participate in the creation of export strategies. TCS employs nearly , individuals across 50 nations.
We will now examine the various BPO services offered by the company. The company is known for its IT consulting and ITES services that help their clients create powerful and intelligent customer experiences. Skyes primarily provides the below-mentioned BPO services across multiple industries:. The company has its offices across the world and employs more than 57, people. We will now see the main business process outsourcing services provided by ADP:.
SunTech is a well-known multi-channel business process outsourcing company based in India. The company is recognized for its plethora of IT services that can help businesses realize their ROIs faster with greater efficiency.
The company has been functioning in the BPO space since The business process outsourcing services offered include the following:. OctopusTech is an Indian BPO company that caters to the needs of global organizations, helping them cut down on costs and in-house competency requirements. The company offers tailor-made services to suit specific client needs. Invensis is a global outsourcing services company that hails with an experience spanning more than two decades. The company has delivery centers across the globe and employs more than professionals.
Today, Invensis is recognized as a leading BPO company. We will now see a list of the main business process outsourcing services that Invensis offers its clients:.
MattsenKumar is a team of nearly a thousand trained professionals. The company has experience spanning more than 20 years and has been handling contact center functions for organizations across the globe.
The company has about 75 international clients in different parts of the world. Ameridial is a business process outsourcing company based in the US.
The organization mainly provides B2B telemarketing services to its clients. The company today processes millions of customer interactions annually. Helpware has been operating in the outsourcing industry with a strong culture and customer focus. The company has been providing its back-office services in Brazil, the US, Ukraine, and the Philippines. Founded in , the company has seven offices around the world and serves more than global clients.
The following are the main BPO services provided by the company:. Outsource Services India is a rapidly growing Indian company that has a global presence. The following are the main BPO services that the company provides its clients:.
Intetics facilitates software development for its clients amongst other BPO services that include quality assurance, data processing, and IT support. The company was established in and has a presence in more than 30 countries around the globe, catering to more than customers. IQ BackOffice is a leading BPO company that is most known for its diverse finance outsourcing and human resource outsourcing services. The company maintains a high focus on accuracy and has been catering to the needs of clients across the world.
IQ BackOffice helps both startups and enterprises scale their business goals with its BPO solutions that include the following:. Business Process Outsourcing BPO is a time-tested strategy when it comes to minimizing costs and boosting revenues for businesses of all sizes.
Outsourcing business processes also helps improve productivity levels in the core business focus areas, ushering in greater innovation levels for teams. BPO can also help enhance customer experience levels manifold with a renewed customer focus.
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