Simpler ways to pay. Collect more. Recover more. Unify your systems. Completely unify your processes on to a single platform. Recommended Solutions. Online Consumer Portal. Data Integration.
What is a Financial Ecosystem? Parts of a Financial Ecosystem. Control by business users: Rules are designed in an easy-to-understand visual Visio-like workflow designer, enabling the business experts— rather than technical staff—to control and automate procedures and policies. It is now a system that this office could not do without. The receipting is very easy and concise. The reports cover all aspects of our office and meet state requirements.
You can reprint any bill in several different formats. It is very easy to add supplemental or surcharge bills and do exonerations. The system also will download mass payments, making it unnecessary to receipt escrowed accounts one by one. We are looking forward to trying the options that have not yet been explored. The MTS software meets all the collecting and reporting requirements and is easy to use.
This is my first term as tax collector and the MTS was user friendly. Rudy also delivers exceptional customer service in a timely fashion when I need assistance.
I would highly recommend the program and company to every tax collector. I would recommend it to any tax collector for its ease of use, its multitude of capabilities and the unlimited support that comes with it. I am always able to reach Rudy if I have a problem and his expertise in solving problems is outstanding. As mentioned in the M. I have not had one complaint since getting this system. The learning curve can be intensive. We chose to go to MTS at a very difficult time in the tax year and I cannot give enough praise for Nancy and Rudy in their handling the transition.
One of my nightmares as a tax collector was the DCED reports! Hate them! MTS handles them beautifully and includes even more information than I actually need. But the thing that means the very most to me is the outstanding, truly outstanding, service that we receive. Of all the programs and companies I have used, I have never had such incredibly friendly as well as accurate and immediate service. I have been working in a tax office for over three years and have worked with several programs.
I have found the MTS program to be the easiest to use by far. I love that when looking up a property I can use the same search box to put in bill numbers, addresses, parcel numbers or even billing addresses.
In the past changing addresses has taken hours. This is simple and quick. Doing tax certifications is a breeze. Best of all the service we get from the company. We always get a quick, cheerful response AND our problems are resolved quickly.
I have been very happy with our decision to use MTS and would recommend it to others. The posting program is incredibly user friendly. Municipal software manages permit requests, approvals, and denials. The software also assists with calculating and collecting permit fees. Permits include building permits, land use permits, peddler permits, and more. The system also helps assign and schedule inspections for permit requests.
Municipal management solutions also help with code enforcement. Track citizen complaints and municipal code infractions, schedule inspections and monitor the status of violation corrections.
The utility billing functionality in municipal software helps you bill customers for utility services including water, gas, and electricity.
The software uses records from meter readings and pairs those records with the billing rate to determine how much is owed. Meter readings are compared to historical values to determine if anything is out of the norm.
For example, if the water meter readings are much higher than normal, there might be a leak in the building. The software will notify you of any anomalies, so you can either make repairs or notify the customer of an issue. Some systems also have a self-service portal that allows customers to pay bills, as well as check account status and utility usage. Municipal software assists with financial management including basic accounting, financial reporting, and budgeting. The system keeps track of grant funds and the allocation of those funds.
The spending and allocation of funds are closely monitored to ensure municipal departments are staying within budget. Municipal software also creates reports including the statement of revenue and expenditures that follow the Governmental Accounting Standards Board GASB recommended format.
Municipal software manages work orders to keep tasks organized and make it easy to assign tasks to qualified personnel. Manage schedules and assign tasks for routine maintenance on government-owned assets, as well as unexpected repair projects. Work orders can be prioritized based on the urgency or value of the project. Citizens can submit repair and inspection requests through a website or self-service portal. They can also track the status of the project from the portal.
Reports can be created to monitor productivity and outstanding vs completed work orders. Service history reports can also be generated, so you can see when the last time an asset was worked on, what materials or equipment was used, and the people that worked on the project. Municipal software tracks the location, quantity, value, and condition of equipment, tools, or machinery. Our tax billing software seamlessly integrates with our full suite of solutions, including your General Ledger, and enables your residents to easily submit payment through our Online Bill Pay solution.
Would you like to learn more about our tax solution? Request more information using the form below, or continue reading to access relevant insights and resources. Fill out the form below to learn more about our municipal tax collections capabilities.
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